Winter Voucher T&Cs 16 Sep2025

1. Winter Voucher is a prepaid voucher that members can purchase in advance. It offers a 45% discount on refundable hotels worldwide. Members can use the Winter Voucher to book stays for themselves or others.
2. Hotel prices are based on the lowest standard price found on Booking.com and Expedia. Special offers, partner offers and bookings only payable in advance will not be considered.

3. Bookings made using the Winter Voucher must be completed at least 15 days before the check-in date and at least 10 days before the cancellation deadline i.e. the check- in date is 30 December 2025, the cancellation deadline needs to be on or after 20 December 2025. If the cancellation deadline is before 20 December i.e. 19 December 2025, then booking is not eligible to use the Winter Voucher.

4. Some countries/cities charge additional fees to travellers, such as city taxes or resort fees. These are payable by you directly at the hotel and are not included within the cost of any bookings.

5. Discounts are not applicable to ‘Pay at the property’ stays.

6. The promotion can only be used for new bookings. Cancelling an existing booking and then rebooking is not permitted.

7. This promotion applies to new payments only. The promotion will not apply where payment is made using credit that already exists in the members’ GTO wallet.

8. The promotion cannot be used in conjunction with any standard discount, other promotions, Magic Pass, Summer Voucher, Flight Club, Travel Pounds, Gift Card, Total Pass, Flash Card, Smart Card or Wallet Top-ups.

9. Customers’ pricing screenshots must be sent to the Personal Travel Assistant Team within 30 minutes of capture.

10. Discounts will be given only when we are able to find the hotel requested by the customer. We can only apply discounts to hotels we can see/find.

11. Prices before discount given by customers should be the final price that appears on the payment part of the booking or comparison website and must include any taxes, administration, booking or other fees.

12. Bookings will be finalised and confirmed upon your approval.

13. Customers can pay using an online payment link provided by the Personal Travel Assistant Team. Payment can be made by credit / debit cards (including American Express), bank transfer or PayPal. Payment will be in GBP only.

14. This offer is valid for refundable hotel booking starting from 15 November 2025.

15. Booking must be made at least 15 days prior to the check in date.

16. Winter Voucher is non-refundable. If you change your mind, the amount will be kept in your GTO wallet.

17. This offer ends at 19:00 UK time on 30 September 2025 or earlier if vouchers are sold out.

18. There is no expiry date for the voucher.

19. In the case of cancelling a booking made using this promotion, the amount will be refunded into the member’s wallet to be used for future bookings.

20. We reserve the right to refuse any booking.